Processing Time
Orders are processed within 2-7 business days before shipment.
Each item is made-to-order, so production time may vary depending on demand and the specific product.
Shipping Times & Costs
Shipping times vary by location and product type. Estimated delivery times:
3-7 business days
Shipping costs are calculated at checkout based on the destination and product type.
Tracking Information
Once your order ships, you will receive a tracking number via email.
If your order includes multiple items, they may be shipped separately and arrive at different times.
Delays & Lost Packages
Delays: Shipping times may be extended due to factors beyond our control (e.g., holidays, weather, customs).
Lost Packages: If your package is lost in transit, please contact us so we can assist with a replacement or claim.
Return & Exchange Policy
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery with:
A clear photo of the item and the issue
Your order number
We will replace the item or offer a refund if the issue is verified.
Order Modifications & Cancellations
Once an order is placed, it cannot be modified or canceled since production starts immediately.
Please double-check your order details before completing your purchase.
Sizing Issues
Please refer to our size charts before purchasing.
Refunds (if applicable)
Refunds are only issued for damaged, defective, or incorrect items.
If approved, a refund will be processed to your original payment method within 5-10 business days.
Contact Us
If you have any questions or concerns, reach out to us. We’re happy to help!
